FAQ

Frequently Asked Questions

How much does a replacement fob or card cost?

Replacement fobs and cards start from £15. The final price depends on the type of fob or card and whether it is compatible with our equipment. Send us a clear photo on WhatsApp for a free compatibility check and quote.

Can every RFID or NFC fob be copied?

No. Some fobs and cards use technology or security settings that cannot be duplicated. We will check compatibility from a photo before arranging a visit.

How long does a replacement take?

Most compatible replacement fobs and cards can be issued and tested within minutes once we arrive at your location.

Do you travel to customers?

Yes. We offer a mobile service and travel to customers across Bristol and nearby areas. Send us your location when requesting a quote so we can confirm availability.

What areas do you cover?

We cover Bristol City Centre and surrounding areas. Contact us with your postcode to confirm whether we can travel to you.

Do I need to prove I am authorised to use the property?

Yes. We only provide replacement fobs and cards to authorised residents, tenants, employees, landlords, property managers or other approved users. We may ask for proof of identity or authority before completing the service.

Can you replace apartment and office access fobs?

Yes, subject to compatibility and authorisation. We work with supported apartment, office and shared-building access fobs.

Will you test the replacement fob/card?

Yes. Where access is available, we test the replacement fob/card on site before completing the job.

What should I send for a compatibility check?

Send a clear photo of both sides of your existing fob/card on WhatsApp. Include your postcode and the number of replacement fobs you need.

What happens if my fob/card is not compatible?

We will let you know before arranging a visit. There is no charge for the initial photo compatibility check.

What does “buy two, get one free” mean?

When you purchase two eligible compatible replacement fobs in the same order, you receive a third eligible replacement fob/card free. The offer is subject to compatibility and availability.

What payment methods do you accept?

Card, bank transfer or cash.

Can I get a replacement if I have lost my original fob/card?

We need at least one working fob or card to make a replacement, but In some cases, yes, but this depends on the access system and proof of authorisation. Contact us with details of the property or workplace so we can advise.

How do I request a quote?

Send a photo of your fob/card on WhatsApp to - 

07393 085843 for a free compatibility check and quote.

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